1. About Us
These Terms & Conditions govern your use of the Create and Play Resources website and your purchase of products from us.
Business Name: Create and Play Resources
Website: https://www.createandplayresources.co.uk
By using our website or placing an order, you agree to these Terms & Conditions.
2. Use of Our Website
You agree not to use our website:
- For any unlawful purpose
- To upload harmful or malicious content
- To attempt to gain unauthorised access to the website or server
- To interfere with the website’s functionality
We reserve the right to suspend or terminate access if misuse occurs.
3. Products
We sell 3D‑printed educational resources. Due to the nature of 3D printing:
- Colours may vary slightly from product photos
- Small variations may occur between items
- All products are intended for educational use and not suitable for children under 3 years due to small parts
We take care to ensure product descriptions are accurate, but minor variations may occur.
4. Pricing & Payment
All prices are listed in GBP (£) and include applicable taxes.
We accept payment through:
- Stripe
- Other payment methods as listed at checkout
Payment must be received before your order is processed.
5. Order Process
When you place an order:
- You will receive an order confirmation email
- We will begin processing your order
- You will receive a dispatch notification once shipped
We reserve the right to cancel orders if:
- A product is out of stock
- Payment cannot be processed
- There is a pricing or listing error
- Fraud is suspected
If an order is cancelled, you will receive a full refund.
6. Shipping & Delivery
We ship within the UK using Royal Mail, Evri, or other carriers.
Delivery times are estimates and not guaranteed. Delays may occur due to:
- High order volumes
- Carrier issues
- Weather conditions
- Public holidays
You are responsible for providing an accurate delivery address. We are not liable for lost items due to incorrect address details.
7. Returns & Refunds
If you are not satisfied with your purchase, you may request a return or refund in accordance with below.
You may return items if:
- They arrive damaged
- They are defective
- You received the wrong item
Custom or personalised items may not be eligible for return unless faulty.
To request a return, contact us at: info@createandplayresources.co.uk
8. Cancellations
You may cancel your order before it has been dispatched.
Once dispatched, cancellations are not possible, but you may request a return after receiving the item.
9. Intellectual Property
All content on this website – including images, product designs, text, and branding – is owned by Create and Play Resources.
You may not:
- Copy or reproduce our products
- Use our images without permission
- Redistribute website content
- Claim our designs as your own
All rights reserved.
10. Limitation of Liability
We are not liable for:
- Losses caused by incorrect use of products
- Damage caused by misuse or modification
- Indirect or consequential losses
- Losses resulting from delays outside our control
Our liability is limited to the value of the product purchased.
11. Safety Notice
Our products may contain small parts and are not suitable for children under 3 years.
Adult supervision is recommended for all educational resources.
12. External Links
Our website may contain links to third‑party websites. We are not responsible for:
- Their content
- Their privacy practices
- Any purchases made through them
Use third‑party sites at your own risk.
13. Changes to These Terms
We may update these Terms & Conditions at any time. The latest version will always be available on our website.
Continued use of the website indicates acceptance of any changes.
14. Contact Us
If you have any questions about these Terms & Conditions, contact:
Create and Play Resources
Email: info@createandplayresources.co.uk